Customer Care
Capital Bankcard Support
Capital Bankcard provides 24/7/365 "live" customer support. Merchants may contact Capital Bankcard directly on 888-655-1653. Be sure to have your merchant account number available.
SaleManager Support
SaleManager Account Managers provide "white glove" support directly to their clients. All SaleManager Account Managers are application developers so they can answer your technical questions. SaleManager also provides online technical support.
Merchant Focus/EVO Support
Merchant Focus provides 24/7/365 "live" customer support. Merchants may contact Merchant Focus directly on 888-888-4009. Be sure to have your merchant account number available.
International & High Risk Support
SaleManager has partnered with several international and high risk processors. Each processor provides 24/7/365 "live" customer suport.
Online support
Get the support your need online. Search our online knowledgebase for answers to frequently asked questions. Submit help desk tickets and receive "real-time" status updates.
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Online Merchant Portal
Merchants have the option of accessing our online merchant account portal when they obtain a merchant account from our office. Review individual transactions or daily batch files. Contact our office for more information or to request access.
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Online help Desk
SaleManager provides a free online help desk and knowledgebase for merchants with an "active" account. Access our online help desk to review "frequently asked questions" or to open a support ticket. Help Desk tickets are responded to within 24hrs. Most during the same business day. Merchants will receive "real-time" status updates.
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Online Sales reporting
Real-time sales reporting is available online for merchants who use the Planetauthorize payment gateway with unicenta POS, Openbravo POS, RetailPayments.com, our Mobileauthorize payment app or any SaleManager developed software addon product. SalesManager provides a single platform for all sales channels.
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Developer Resources
